Delivery

We do international shipping and delivery, Please inquire about our shipping rates BEFORE making your purchase

Deliveries will be made by sea, and use shipping line companies or forwarders. We cannot ship items using couriers like DHL, FEDEX, Post etc.

FLAT SHIPPING $650 for LCL 1-2 Goods delivery or for 2cbm only, If more than 2cbm will be charged an additional surcharge (additional fee per country and destination will vary for that please send an email first for LCL order)

FLAT SHIPPING includes Vlegal (Wood certificates), Fumigation, Truking, (Send Documents) and Standard Percbm. If you have your own forwarder you can use the forwarder service you have, all you need to do is send us an email and we will prepare your ordered items so that your forwarder agent can take your order at our place.

We strongly recommend doing FCL orders because shipping costs are cheaper than LCL and you can also get lots of items in one container.

The following are some examples of full container shipping costs:
1. USA = 1x20ft Container is USD $ 2950
2. UK = 1x20ft Container is USD $ 1250
3. AUSTRALIA = 1x20ft Container is USD $ 950
4. ASIA = 1x20ft Container is Start From USD $ 350 – $ 950

Keep in mind that there will be additional fees such as Taxes etc, in place or destination and each country has its own fees that must be paid and that is the responsibility of the buyer

We can help or prepare delivery to the destination (Home, Warehouse, Store, Etc) with notes for FCL only.

RETURNS

Returns are NOT accepted after your order has been delivered and signed for. However there are some EXCEPTIONS for a return or exchange:
1- If the item arrived damaged and irreparable
2- If the wrong item was sent
3-If the damage is only minor a repair kit will be sent out immediately and instructions to repair will be explained.

WARRANTY

We do NOT offer a warranty for our products. The lifetime of our products vary by the amount of usage and care given to your product. However we can GUARANTY your upmost satisfaction with our products and services.

PAYMENT

Full Container Order payment is only via TT or Direct Bank Transfer, VISA and Recipient Bank will be notified by email.

For Sample Order We can accept payments via paypal but will incur additional fees or buyers who have to pay paypal transaction fees or taxes 5% of the total payment.

If there are still things to ask about shipping, packing, leadtime, please click here